Terms and Conditions – Burudani

Welcome to Burudani. These Terms and Conditions outline the rules and regulations for the use of our website, products, and services. By accessing this website and placing an order, you agree to be bound by these Terms and Conditions. If you do not agree with any of these terms, please refrain from using our website or services.

1. General

1.1. Eligibility
By using this website, you confirm that you are at least 18 years of age or have reached the age of majority in your jurisdiction. You agree to provide accurate, current, and complete information when creating an account or placing an order.

1.2. Modifications
Burudani reserves the right to amend these Terms and Conditions at any time. Updates will be posted on this page and take effect immediately. Your continued use of the site constitutes your acceptance of any changes.

2. Products and Services

2.1. Product Descriptions
We aim to provide accurate descriptions, dimensions, and visuals of all handcrafted African products. However, due to the nature of artisanal craftsmanship, slight variations may occur. Burudani does not warrant that all product information is error-free and reserves the right to update or correct details at any time without notice.

2.2. Pricing
All prices on the website are listed in GBP (British Pounds) and include VAT unless stated otherwise. Prices are subject to change without notice and may differ from those on other sales platforms.

2.3. Product Availability
Many of our products are one-of-a-kind or limited editions. We cannot guarantee ongoing availability and reserve the right to withdraw or replace products at any time.

3. Orders and Payments

3.1. Order Acceptance
Order confirmations are issued automatically but do not guarantee acceptance. We reserve the right to cancel or decline an order for any reason, including availability, pricing errors, or concerns regarding fraud or payment issues.

3.2. Payment Methods
We accept all major credit and debit cards, as well as alternative payment methods listed at checkout. By submitting payment details, you confirm that you are authorised to use the selected payment method.

3.3. Cancellations
We may cancel orders at our discretion. In such cases, a full refund will be issued to the original payment method.

4. Shipping and Delivery

4.1. Shipping Costs
Shipping costs are calculated during checkout. While we strive to dispatch orders within 1–3 business days, we aim at successful delivery in up to 10 working days.

4.2. Delivery Liability
Burudani is not responsible for shipping delays caused by carriers, customs, or external factors. Once your order has been dispatched, responsibility for the goods transfers to the customer.

5. Returns and Refunds

Please refer to our Returns & Refunds Policy for full details regarding returns, exchanges, and refunds.

6. Limitation of Liability

6.1. Product Use
Our products are intended for decorative and personal use. Burudani is not responsible for damages resulting from misuse, improper installation, or neglect of care instructions.

6.2. Website Usage
We do not guarantee uninterrupted or error-free operation of the website. Burudani is not liable for any direct or indirect damages related to the use or performance of the site.

6.3. Indemnification
You agree to indemnify and hold harmless Burudani, its team, and affiliates against any claims, damages, or expenses arising from your breach of these Terms or misuse of the site or products.

7. Privacy Policy

We are committed to protecting your data. Please review our Privacy Policy to understand how we collect, use, and protect your personal information.

8. Governing Law

These Terms and Conditions are governed by the laws of the United Kingdom. Any disputes shall be subject to the exclusive jurisdiction of UK courts.

9. Contact Information

For any inquiries regarding these Terms and Conditions, please contact us at:

Burudani
Email: info@burudani.uk